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Product support

Questions about your account, a reading or something that is not working as expected.

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A useful first note

Enough detail to understand. No more than necessary.

A clear subject line, the email attached to your account and a short description are the best place to begin.

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A short description is enough to begin. We can ask for what is actually needed.

Legal Disclaimer

For reflection and entertainment. Inlito is a tool for personal reflection and entertainment. It offers perspective to think with — not predictions, guarantees, or professional advice. Readings are open to interpretation and aren't guaranteed to be accurate, complete, or applicable to your situation.

What a reading is (and isn't). Inlito's readings are symbolic and open-ended. Their value is in reflection, not in fact. Whatever meaning you take from a reading is your own, and the same reading can mean different things to different people. Nothing Inlito offers is a statement of fact about your past, present, or future, or about any real person or event.

Not based on science. The traditions and methods Inlito draws on are presented for reflection and entertainment and are not scientifically validated. Readings have no proven ability to predict events or outcomes and shouldn't be treated as factual or as any kind of expert assessment.

Not professional advice. Inlito is not a substitute for professional medical, mental-health, legal, financial, or other expert guidance, and using it does not create any doctor–patient, therapist–client, attorney–client, or advisor relationship. Don't use Inlito to diagnose, treat, or manage any condition, and don't disregard or delay seeking professional advice because of something you read here.

Your decisions are your own. Any choice you make or action you take after using Inlito is your own responsibility. Please don't make important decisions — about your health, money, relationships, legal matters, or anything else with real consequences — based on a reading. Inlito and the people behind it aren't responsible for decisions, actions, or outcomes that follow from using it.

About other people. Readings that touch on other people are speculative and say nothing factual about them. Please don't use Inlito to judge, monitor, or make decisions about anyone else, and respect that others' lives and choices are their own.

AI-generated content. Some or all of Inlito's content is generated by automated systems, including AI. It may contain errors, inconsistencies, or unexpected results, and it does not reflect the views or advice of any person or organization.

If you're struggling. Inlito is not a crisis or support service and isn't equipped to help in an emergency. If you're going through something difficult, please reach out to a qualified professional or someone you trust. If you're in crisis or worried about your safety or someone else's, contact your local emergency services or a crisis helpline in your area right away.

No guarantees. Inlito is provided "as is," without warranties of any kind. We can't promise it will be accurate, uninterrupted, error-free, or always available, and we may change, update, or discontinue features at any time. Individual experiences vary, and no particular result is promised.

Limitation of liability. To the fullest extent allowed by law, Inlito and its creators aren't liable for any loss or damage arising from your use of, or reliance on, the app or its content.

Age requirement. You must be at least 18 years old (or the age of majority where you live, if higher) to use Inlito.

Changes. We may update this disclaimer from time to time. By using Inlito, you acknowledge that you've read and understood it and that you use the app for reflection and entertainment only.

For entertainment and reflection only. Not professional advice of any kind.

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